We still don't have the new chair.
The initial delays were caused by waiting for insurance approval. This took way longer than it should have, though this time wasn't all wasted. Jason wanted this chair to be perfect, so there was a lot of back and forth between J and the medical supplier making sure all the measurements were right. Insurance gave the final approval in April/May and the order was officially placed. While we were on the East coast, we got the word that the chair had been delivered! Excitement! We went to the medical supplier the morning after we got back, fully expecting to take the new chair home with us.
But....
- The chair back was wrong.
- The wheels were wrong.
- The brakes were wrong.
Sigh. No new chair, at least not that day. This has not been a quick turn around, because the chair back was on back order. Supposedly it is ready now to be picked up. We'll see. I'm not holding my breath.
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